The University of Arizona Medical Center launched a partnership to help meet the needs of patients with limited English or who are deaf/hard of hearing.
Through its partnership with Language Services Associates, UAMC receives 24/7 access to American Sign Language and foreign language interpreters on a computer screen within moments.
The service is available on the hospital's laptops and within minutes a patient and clinician can see and hear the remoter interpreter as if he or she were in the room.
The new program also allows UAMC access to more than 200 languages via a telephonic interpretation support system. In less than 30 seconds, a doctor can reach medically qualified interpreter via telephone.
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