AutoStyles won't refund deposit after deal falls through - Tucson News Now

CBS 5 Advocate

AutoStyles won't refund deposit after deal falls through

SCOTTSDALE, AZ (CBS5) -

A Valley mom says a Scottsdale car dealer is refusing to refund her son's money even though the deal fell through. The customer returned the car, but the dealer is keeping a big chunk of the down payment.

When you finance a car sale, you take the vehicle home while the lender works on the final approval. That process could take weeks. If the financing is eventually denied, you must bring the car back to the dealer and the dealer must give you back all the money you paid. The owner of a Scottsdale dealership called AutoStyles has decided not to do that.

"Give him his money back," Marie Watkins said.

Watkins says her son bought a 2012 Toyota from AutoStyles in Scottsdale. He put $7,000 down and financed the rest. A week or so later, she says the president of AutoStyles, Mohamammad (Mo) Ashraf, called her son and said the financing had been denied and the car needed to be returned. Watkins says she and son brought the car back to the dealership and Ashraf gave them a check - but it was only for $5,500.

"If a bank can't finance the car, and we bring the car back to you, there's no deal, so give me the $7,000 back. He said, 'Well, there's nothing else I can do for you,'" Watkins said.

Watkins says Ashraf accused her son of lying on his credit application and claimed the lender charged AutoStyles some sort of fee even though the deal didn't go through.

"That's not our fault if the bank charged you.  You said the deal didn't go through, they wouldn't finance, so you're supposed to give me my check back.  Why do I have a check for $5,500?" Watkins asked.

Watkins says she told Ashraf that her son did not lie about his income and she didn't believe the lender charged AutoStyles a penny. Paragraph 12 of the contract between Watkins' son and AutoStyles clearly states that if financing falls through, the customer must return the car, and the dealer must return all money paid.

"He wasn't concerned, he didn't care, it's like, 'I have your money, I'm taking $1,500 and that's the end of the deal,'" Watkins said.

Watkins says she's taking Ashraf and AutoStyles to court.

"If he's not stopped, he'll keep doing it over and over again," Watkins said.

The clause in question is standard in most car sale agreements - and it's in this agreement: If financing falls through, customers return the car, and all money is returned. In some contracts, the customer may have to pay a mileage charge or a cleaning fee - but that's it.

CBS 5 spoke to Ashraf. He reiterated his belief that Watkins' son lied on his credit application but he refused to provide any proof of a fee charged by the lender.

Copyright 2013 CBS 5 (KPHO Broadcasting Corporation). All rights reserved.

  • Local newsMore>>

  • Pima Co. Flood Control restores Burrowing owl habitat

    Pima Co. Flood Control restores Burrowing owl habitat

    Saturday, May 27 2017 1:17 AM EDT2017-05-27 05:17:54 GMT
    (Source: Pima County)(Source: Pima County)

    Volunteers from Flood Control, Wild at Heart, the Tucson Audubon Society and Tucson Electric Power built 16 new burrows using plastic buckets, tubing, and PVC pipes to mimic natural burrows. These burrows were then covered in rock to provide additional protection to the habitat entrances.  

    Volunteers from Flood Control, Wild at Heart, the Tucson Audubon Society and Tucson Electric Power built 16 new burrows using plastic buckets, tubing, and PVC pipes to mimic natural burrows. These burrows were then covered in rock to provide additional protection to the habitat entrances.  

  • One man dead after officer involved shooting at South Lawn Mortuary

    One man dead after officer involved shooting at South Lawn Mortuary

    Saturday, May 27 2017 1:14 AM EDT2017-05-27 05:14:00 GMT
    (Source: Tucson News Now)(Source: Tucson News Now)

    The shooting happened at the South Lawn Mortuary cemetery on Friday night and has left one man dead.  The officers involved in the shooting were not hurt, according to Sgt. Bay. 

    The shooting happened at the South Lawn Mortuary cemetery on Friday night and has left one man dead.  The officers involved in the shooting were not hurt, according to Sgt. Bay. 

  • UA VETS Center working to return lost dog tags to U.S. military veterans

    UA VETS Center working to return lost dog tags to U.S. military veterans

    Saturday, May 27 2017 12:58 AM EDT2017-05-27 04:58:58 GMT

    The University of Veterans Education and Transition Services (VETS) is working to return about 2,300 lost dog tags to U.S. military veterans who fought in the Vietnam War. 

    The University of Veterans Education and Transition Services (VETS) is working to return about 2,300 lost dog tags to U.S. military veterans who fought in the Vietnam War. 

  • Trending StoriesTrending StoriesMore>>

  • Surprising cause of death in teen boating accident creates 'Raven's Rule'

    Surprising cause of death in teen boating accident creates 'Raven's Rule'

    Wednesday, May 24 2017 3:34 PM EDT2017-05-24 19:34:33 GMT

    16-year-old Raven Little-White died in August, after a boating accident on Lake Waccamaw. The medical examiner’s report lists “drowning” as the probable cause of death, but a toxicology report that came back later revealed Raven had actually succumbed to carbon monoxide poisoning.

    16-year-old Raven Little-White died in August, after a boating accident on Lake Waccamaw. The medical examiner’s report lists “drowning” as the probable cause of death, but a toxicology report that came back later revealed Raven had actually succumbed to carbon monoxide poisoning.

  • Video shows Midlands restaurant employee pulled by her hair

    Video shows Midlands restaurant employee pulled by her hair

    Friday, May 26 2017 5:41 PM EDT2017-05-26 21:41:50 GMT

    An employee of a popular restaurant at the Village at Sandhill is facing charges after authorities say he grabbed a server by her hair and pulled her to the ground. 

    An employee of a popular restaurant at the Village at Sandhill is facing charges after authorities say he grabbed a server by her hair and pulled her to the ground. 

  • Florida woman evicted over massive toy collection

    Florida woman evicted over massive toy collection

    Saturday, May 27 2017 10:46 AM EDT2017-05-27 14:46:01 GMT
    Saturday, May 27 2017 10:46 AM EDT2017-05-27 14:46:01 GMT

    The collection spreads through the living room, kitchen, bedroom and even the bathroom. Appliances and other household items are blocked because there are too many stuffed animals to access them.

    The collection spreads through the living room, kitchen, bedroom and even the bathroom. Appliances and other household items are blocked because there are too many stuffed animals to access them.

Powered by Frankly