Tracy Grogitsky purchased two memberships to the iBeach Tan salon in Gilbert just a few weeks ago. She said one was for a gift for her friends. Thursday, she went to the location to tan.
"I thought, 'oh, I'm going to come in and relax,'" she said.
However, when she saw a simple "Closed" sign on the door, she was anything but relaxed.
"It is very frustrating. Very frustrating," she stated.
"I'm out $136," she continued.
CBS 5 News first heard of the closure when one of our viewers hit our Action Button saying another iBeach Tan salon in Chandler also closed down suddenly. There have been other cases of iBeach locations throughout the country closing as well.
"I can't believe this because I actually even asked how long they've been here because I wanted to make sure it's a credible source. (I've heard of tanning salons) taking your money until the last minute, then closing overnight," explained Grogitsky.
CBS 5 News learned both the Gilbert and Chandler stores are owned by Dave and Sandy Hallman who live in Queen Creek.
CBS 5 News' Greg Argos went to their home to try to find out whether customers would get refunds.
No one answered the door, but a man could be heard telling someone that CBS 5 News was at the home. A few minutes later, a crouching man closed the garage door of the home, attempting to avoid our cameras.
"I would love to go knock on their door. There are people that are out there working their butts off. And (iBeach's owners kept) their doors open to turn around and shut them overnight. I'm sorry, but I don't have money just to throw away," said Grogitsky.
CBS 5 News also tried reaching out to iBeach's corporate office, but the company's website and phone numbers have been taken down.
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7831 N. Business Park Drive