A message for DISH Network subscribers - Tucson News Now

A message for DISH Network subscribers

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A message for DISH Network subscribers:

At KOLD-TV, nothing is more important to us than providing Southern Arizona with the very best in local news and weather, along with your favorite CBS programming.

In order to serve our viewers, KOLD-TV has in place agreements with the cable and satellite companies that bring our station to your home. In fact, KOLD-TV has such agreements in place with every TV provider in our area.

Unfortunately, we have been unable to reach an Agreement with DISH.

For several months now, we have been working to resolve this matter, but so far have been unable to reach an Agreement with DISH for the continued carriage of KOLD-TV.  This is particularly disappointing because all the other TV providers in our area have Agreements with us and those Agreements are fundamentally similar to the one we have been negotiating with DISH. .

As a result, on July 31, 2013 at midnight Mountain time, or 11pm Arizona time, DISH customers lost access to KOLD-TV.

We understand how frustrating this is for you. We share your frustration. After all, you pay DISH 100% of your bill each month. Why shouldn't you get 100% of your channels? You can reach your local DISH  Service Rep at 1-888-926-5457 or 1-800-823-4929.

KOLD-TV  is committed to resolving this matter and getting back on the dial. But in the meantime, you should know that you have choices. Our station remains available on other providers and we are always available free over-the-air.

You can switch to DIRECTV at  1-855-852-4388.   

You can switch to COMCAST at 1-866-942-1341

You can switch to COX at 1-877-783-3870.

And you can always get your local broadcast channel free over the air.

Thank you for your viewership and support.

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