Closed captioning information - Tucson News Now

Closed captioning information

FCC rules require broadcast stations to make sure that complaints about closed captioning can be easily made, and addressed in a timely manner.

Station point of contact information for immediate concerns and written complaints are available below, and with the FCC. The FCC will publish the contact information on its website, and make it available by telephone inquiry. 

On receipt of a complaint, KOLD, KMSB or KTTU will have thirty days to respond to the viewer, and we also must provide the FCC with a copy of the response.

To contact us about our closed captioning service or report captioning problems, please contact our engineering team.  KOLD, KMSB and KTTU accept calls using TDD, and we are available during normal business hours to address captioning issues.  
 

KOLD

Engineer On Call
Telephone: (520) 744-5223
Fax: (520) 744-5250
E-mail: closedcaptioning@tucsonnewsnow.com

KMSB/KTTU

Engineer On Call
Telephone: (520) 744-1313
Fax: (520) 744-5233
E-mail: closedcaptioning@tucsonnewsnow.com

 
To submit a complaint about an issue that cannot be resolved by contacting the Engineer On Call, you may contact:
 

Steve Somerville
Chief Engineer, KOLD-TV
7831 N. Business Park Drive
Tucson, AZ 85743
Phone: (520) 744-5223
Fax: (520) 744-5250
Email: ssomerville@tusconnewsnow.com

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