BBB tips for Target customers after data breach - Tucson News Now

BBB tips for Target customers after data breach

TUCSON, AZ (Tucson News Now) -

The Better Business Bureau Serving Southern Arizona received multiple calls from Southern Arizona Target customers concerned that their credit or debit cards might have been compromised by the data breach announced by the retailer this morning, according to a news release.

"First of all, if you used a credit card at Target in the past few weeks, don't panic," BBB President Kim States advised in the release. "You are not liable for any fraudulent charges on your account, and there are some simple things you can do to make sure your card was not used fraudulently."

BBB suggests the following advice:

For those who shopped at Target with a credit card:

- Monitor your credit card statements carefully (go online; don't wait for the paper statement).

- If you see a fraudulent charge, report it to your bank or credit card issuer immediately so the charge can be reversed and a new card issued.

- Keep receipts in case you need to prove which charges you authorized and which ones you did not.

For those who shopped at Target with a debit card:

- Do all of the above as for credit cards, but pay very careful attention to your account, as debit cards do not have the same protections as credit cards and debit transactions withdraw funds directly from your bank account. Contact your bank for more information, or if you want to preemptively request a new debit card or put a security block on your account.

For everyone, not just those who shopped at Target:

- Beware of scammers who will likely use this highly public event to purport to be from Target, your bank or your credit card issuer, telling you that your card was compromised and suggesting actions to "fix" the problem.

- Check before you click. Phishing emails may attempt to fool you into providing your credit card information or ask you to click on a link or open an attachment, which can download malware designed to steal your identity.

- Don't click on any email links or attachments unless you are certain the sender is authentic.

For all businesses that collect customer information:

- Make sure you protect your customers' data. If a data breach can happen to a major retailer with significant data security measures in place, it can happen to any business.

"Target has already issued a warning for consumers and is working with banks and credit card issuers to alert them to which numbers were stolen," States said. "You can expect to hear from your bank if your card information is identified as having been compromised, and you can always call the customer service number on your card if you have a question."

Click here for answers to some of the most asked questions about the data breach: http://bit.ly/1hoSYN4.

Copyright 2013 Tucson News Now. All rights reserved.

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