UA looking for cause of emergency phone system outage - Tucson News Now

UA looking for cause of emergency phone system outage

Posted: Updated:
  • Most ReadMost ReadMore>>

  • Peoria PD arrests 3 for sex romp in hot tub

    Peoria PD arrests 3 for sex romp in hot tub

    Monday, July 28 2014 4:20 PM EDT2014-07-28 20:20:00 GMT
    A sexual romp in an apartment hot tub landed a Peoria mother, her boyfriend and another woman behind bars on various sex and child abuse charges Sunday night.
    A sexual romp in an apartment hot tub landed a Peoria mother, her boyfriend and another woman behind bars on various sex and child abuse charges Sunday night.
  • Indian teen has 232 'teeth' removed from jaw

    Indian teen has 232 'teeth' removed from jaw

    Friday, July 25 2014 11:23 PM EDT2014-07-26 03:23:39 GMT
    After complaining of pain in his jaw, an Indian teen and his family discovered that he had a severe dental condition - and surgeons pulled 232 "teeth" from his jaw. 
    After complaining of pain in his jaw, an Indian teen and his family discovered that he had a severe dental condition - and surgeons pulled 232 "teeth" from his jaw. 
  • First fare day for streetcar

    First fare day for streetcar

    Monday, July 28 2014 10:26 PM EDT2014-07-29 02:26:50 GMT
    On Monday, for the first time, riders of Tucson's streetcar had to pay to ride.Over the weekend, 60,000 people rode the streetcar for free, according to the city's estimates."It was better than I expected and I expected a lot," says Shellie Ginn, the streetcar project manager. "It shows there is a lot of interest in the streetcar."Just how long that interest can be sustained will be a measure of success or failure for the project.But it won't just be ridership which will be the determining fa...
    On Monday, for the first time, riders of Tucson's streetcar had to pay to ride.Over the weekend, 60,000 people rode the streetcar for free, according to the city's estimates."It was better than I expected and I expected a lot," says Shellie Ginn, the streetcar project manager. "It shows there is a lot of interest in the streetcar."Just how long that interest can be sustained will be a measure of success or failure for the project.But it won't just be ridership which will be the determining fa...
TUCSON, AZ (Tucson News Now) -

People can make emergency calls from phones on the University of Arizona campus again, but there was concern over the weekend after the phone system went down for several hours.

What helped was that the campus was virtually empty because the school was still on winter break.

The university has its own phone system, including the blue light emergency phones (pdf) scattered all over the campus grounds.

The blue light phones are a direct line to call for help in an emergency.

They stopped working too. 

The university put out an emergency alert about the situation.

The outage started at about four o'clock Sunday morning, and lasted about three hours.

It meant no calls in or out.

Cell phones still worked. 

"UAlerts" went out to students, faculty and staff who are signed up with the university's emergency notification system.

The alerts went to cell phones and computers, telling people about the problem, and what to do in case they needed help.

The university is working to figure out what went wrong, especially since the system is designed to be fail-safe.

It has two circuit boards that switch back and forth.

One backs up the other.

"It is two circuit boards. So this is hardware, and for both of them to go out at the same time is really unusual, highly unlikely. This system's been working without an incident since 1989, but it went out and, fortunately, it went out at a time when we didn't have students on campus. And they fixed it. And they're going to be looking in to make sure it doesn't happen again," says UA Senior Communications Advisor Chris Sigurdson.

Sigurdson says UA police have checked all the blue light emergency phones to make sure they're online.

The university says no one tried to make an emergency call through the UA system while the phones were down.

Sigurdson encourages all UA student to make sure they are signed up for the UAlert system.

He says students should pay attention to the alerts and take the advice or the orders that could come through the system.

"The number one thing is to make sure you're in the system and it's working for you," Sigurdson says.    

Copyright 2014 Tucson News Now All rights reserved.

Powered by WorldNow