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Cloud-based Solution for Scalable, Flexible Feedback Management
AUSTIN, Texas, Feb. 25, 2014 /PRNewswire/ -- QuestBack, a global leader in enterprise feedback management (EFM) and social CRM, today announced the QuestBack 360 Degree LeadershipCompass, a cloud-based solution for measuring effective leadership in increasingly diverse, global organizations.
QuestBack's 360 Degree LeadershipCompass is an enterprise software tool that can help organizations engage leaders, management executives, and employees by assessing, evaluating and developing their potential. It provides a holistic, qualitative assessment of leaders by collecting data from internal stakeholders such as managers and staff as well as external stakeholders such as customers and partners.
360 Degree LeadershipCompass can collect valuable insights depending on business need. It conducts informal opinion gathering for leaders seeking a quick view of team morale, expectations and goals; serves as a review platform to identify gaps in leadership, training needs or customer satisfaction; or as a full-scale audit for an enterprises to gauge the effectiveness of executives and senior management.
The results-driven feedback provides a wealth of information for organizations about performance of its key leaders, whether employees are ideally suited for their current role and where personnel costs can be reduced or redistributed to enhance development initiatives.
A user-friendly interface assists users with a step-by-step workflow for building survey content, configuring distribution and managing reporting with instant dashboards. 360 Degree LeadershipCompass is cloud-based, making it scalable to fit reviews and surveys of any sampling size, from single individuals to enterprise-wide reviews.
QuestBack's feedback management solutions are "A great success...has helped boost innovations successfully" Deutsche Lufthansa AG'S Head of Manager Training, Offering complete evaluation tools that generate invaluable insight about personnel performance, from leaders to front-line employees. Tools like 360 Degree LeadershipCompass are exceptional for analyzing internal strengths, taking corrective action and assessing how external stakeholders view an organization.
"QuestBack is leading innovations in assessing talent and improving organizations from within with enterprise feedback management solutions for today's highly complex organizations," said QuestBack CEO Frank Mollerop. "360 Degree LeadershipCompass is cloud-based to deliver flexible and custom surveys to allow enterprises to foster an environment in which leaders and employees flourish.
QuestBack is a global leader in enterprise feedback management, customer experience management, Social CRM, and market research solutions. The company's SaaS-based feedback and engagement platform enables organizations to gain actionable insights and build stronger relationships with customers and employees. More than 4,500 global customers – including Volvo, Ernst & Young, Coca-Cola, Microsoft and Citi and more than one third of the Forbes 100 – rely on QuestBack to increase customer and employee satisfaction through real-time feedback. Founded in 2000, QuestBack is headquartered in Oslo, Norway and privately held with more than 300 employees in 19 offices worldwide. For more information, visit www.questback.com.
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