ONLY ON KOLD: Travel tribulations - Tucson News Now

ONLY ON KOLD: Travel tribulations

Posted: Updated:
  • Most ReadMost ReadMore>>

  • Tucson Police investigating two possible hit and run incidents

    Tucson Police investigating two possible hit and run incidents

    Monday, September 15 2014 12:05 PM EDT2014-09-15 16:05:27 GMT
    Tucson Police officials are searching for two vehicles involved in two separate collisions on Monday morning. 
    Tucson Police officials are searching for two vehicles involved in two separate collisions on Monday morning. 
  • CA Police: Man cooks girlfriends' dog after dispute

    CA Police: Man cooks girlfriends' dog after dispute

    Sunday, September 14 2014 10:32 PM EDT2014-09-15 02:32:51 GMT
    A man in California allegedly killed and cooked his girlfriend's dog, then fed it to her. 
    A man in California allegedly killed and cooked his girlfriend's dog, then fed it to her. 
  • BP agents stop 3 drug smuggling attempts

    BP agents stop 3 drug smuggling attempts

    Monday, September 15 2014 4:43 PM EDT2014-09-15 20:43:56 GMT
    Last week Border Patrol agents seized more than $1 million in marijuana, as suspects attempted to smuggle it across the border into the U.S. In a recent release from U.S. Customs and Border Protection, agents with the Ajo Station, stopped three suspected smuggling attempts on Sept. 11. 
    Last week Border Patrol agents seized more than $1 million in marijuana, as suspects attempted to smuggle it across the border into the U.S. In a recent release from U.S. Customs and Border Protection, agents with the Ajo Station, stopped three suspected smuggling attempts on Sept. 11. 
TUCSON, AZ (Tucson News Now) -

Airline ticket changes can be costly, even when you're not responsible for changes.

When you buy an airline ticket and want to change your itinerary, you'll probably pay a fee. In fact, airlines collected $2.7 billion in "reservation change" and "cancellation fees" last year alone.

But what if an airline changes your flight in advance? You may be stuck paying more because of a change in plans you didn't want to make.

When Nicole Tarczanin took a Caribbean cruise with her family, they all had a great time. But getting to the port was not exactly smooth sailing.

"Our mother immediately called us, my sister and I, in a panic, saying 'what are we going to do?'" Tarczanin said.

Months after they booked flights, the airline changed the schedule. Their plane would land 10 hours later than initially planned. But that meant they'd miss the boat.

"We called the airline and they basically just told us there wasn't anything else that they could do, that all flights were booked," Tarczanin said.

The airline refunded the frequent flyer miles Tarczanin and her family used for the tickets, but now they had to pay more than $700 for seats on a different carrier.

So, what are your rights if you're like Tarczanin and a schedule change doesn't work with your schedule?

We're not talking about delays due to weather or mechanical problems, but changes made in advance that might mean your plane will leave hours earlier, or hours later, even the next day.

"If the airline has changed your flight and that flight is not convenient for you, you can absolutely get a refund," said Jean Medina with Airlines for America.

But travel experts say a refund might not get you to your destination on time or cover possible additional expenses like an extra night in a hotel or a potentially more expensive ticket on another airline.

Major carriers told us "schedule changes are an inherent part of the airline industry" and "we make adjustments as necessary based on crew and aircraft availability."

But when changes do affect flyers, the advocacy group Flyers Rights is now calling on the feds to require airlines to pay for some of the extra costs passengers incur from schedule changes.

Tarczanin is on board.

"I don't think schedule changes are a very fair thing for airlines to do," she said.

Copyright 2014 Tucson News Now. All rights reserved.

  • Special ReportsMore>>

  • ONLY ON KOLD: Crossing the line

    ONLY ON KOLD: Crossing the line

    Wednesday, July 30 2014 1:19 AM EDT2014-07-30 05:19:04 GMT
    This has exploded into what's arguably the biggest immigration story in the world today and Tucson is right in the middle of it. Som Lisaius reports.
    This has exploded into what's arguably the biggest immigration story in the world today and Tucson is right in the middle of it. Som Lisaius reports.
  • ONLY ON KOLD: Cartel lookout homes revealed

    ONLY ON KOLD: Cartel lookout homes revealed

    Friday, July 25 2014 9:25 PM EDT2014-07-26 01:25:04 GMT
    The border crisis has all eyes on the surge of illegal immigrants pouring into Texas with transports coming to Southern Arizona.
    The border crisis has all eyes on the surge of illegal immigrants pouring into Texas with transports coming to Southern Arizona.
  • ONLY ON KOLD: Flood dangers

    ONLY ON KOLD: Flood dangers

    Tuesday, July 8 2014 3:25 PM EDT2014-07-08 19:25:23 GMT

    Flood dangers range from a threat to your family, to your home, to your wallet. Find out what risk you face and what the price for coverage could be.

    Flood dangers range from a threat to your family, to your home, to your wallet. Find out what risk you face and what the price for coverage could be.

Powered by WorldNow