ONLY ON KOLD: Travel tribulations - Tucson News Now

ONLY ON KOLD: Travel tribulations

TUCSON, AZ (Tucson News Now) -

Airline ticket changes can be costly, even when you're not responsible for changes.

When you buy an airline ticket and want to change your itinerary, you'll probably pay a fee. In fact, airlines collected $2.7 billion in "reservation change" and "cancellation fees" last year alone.

But what if an airline changes your flight in advance? You may be stuck paying more because of a change in plans you didn't want to make.

When Nicole Tarczanin took a Caribbean cruise with her family, they all had a great time. But getting to the port was not exactly smooth sailing.

"Our mother immediately called us, my sister and I, in a panic, saying 'what are we going to do?'" Tarczanin said.

Months after they booked flights, the airline changed the schedule. Their plane would land 10 hours later than initially planned. But that meant they'd miss the boat.

"We called the airline and they basically just told us there wasn't anything else that they could do, that all flights were booked," Tarczanin said.

The airline refunded the frequent flyer miles Tarczanin and her family used for the tickets, but now they had to pay more than $700 for seats on a different carrier.

So, what are your rights if you're like Tarczanin and a schedule change doesn't work with your schedule?

We're not talking about delays due to weather or mechanical problems, but changes made in advance that might mean your plane will leave hours earlier, or hours later, even the next day.

"If the airline has changed your flight and that flight is not convenient for you, you can absolutely get a refund," said Jean Medina with Airlines for America.

But travel experts say a refund might not get you to your destination on time or cover possible additional expenses like an extra night in a hotel or a potentially more expensive ticket on another airline.

Major carriers told us "schedule changes are an inherent part of the airline industry" and "we make adjustments as necessary based on crew and aircraft availability."

But when changes do affect flyers, the advocacy group Flyers Rights is now calling on the feds to require airlines to pay for some of the extra costs passengers incur from schedule changes.

Tarczanin is on board.

"I don't think schedule changes are a very fair thing for airlines to do," she said.

Copyright 2014 Tucson News Now. All rights reserved.

  • Trending StoriesTrending StoriesMore>>

  • Accused serial rapist and killer undetected working as cop

    Accused serial rapist and killer undetected working as cop

    Thursday, April 26 2018 2:39 AM EDT2018-04-26 06:39:08 GMT
    Thursday, April 26 2018 9:23 AM EDT2018-04-26 13:23:33 GMT
    (AP Photo/Rich Pedroncelli). Sacramento County Sheriff Scott Jones, left, talks to reporters about the arrest Joesph James DeAngelo, seen in photo, on suspicion of committing a string of violent crimes in the 1970's and 1980's after a news conference. ...(AP Photo/Rich Pedroncelli). Sacramento County Sheriff Scott Jones, left, talks to reporters about the arrest Joesph James DeAngelo, seen in photo, on suspicion of committing a string of violent crimes in the 1970's and 1980's after a news conference. ...

    The suspected Golden State Killer became less prolific but deadlier after losing his job as a police officer.

    The suspected Golden State Killer became less prolific but deadlier after losing his job as a police officer.

  • Geologists say N. Korea's nuclear test site likely collapsed

    Geologists say N. Korea's nuclear test site likely collapsed

    Wednesday, April 25 2018 9:28 PM EDT2018-04-26 01:28:35 GMT
    Thursday, April 26 2018 9:20 AM EDT2018-04-26 13:20:41 GMT
    A study by Chinese geologists shows the mountain where North Korea has conducted five successive nuclear bomb tests has collapsed. North Korean leader Kim Jong Un recently announced an end to the nation’s nuclear testing. (AP Photo/Wong Maye-E)A study by Chinese geologists shows the mountain where North Korea has conducted five successive nuclear bomb tests has collapsed. North Korean leader Kim Jong Un recently announced an end to the nation’s nuclear testing. (AP Photo/Wong Maye-E)
    A study by Chinese geologists shows the mountain where North Korea has conducted five successive nuclear bomb tests has collapsed. North Korean leader Kim Jong Un recently announced an end to the nation’s nuclear testing. (AP Photo/Wong Maye-E)A study by Chinese geologists shows the mountain where North Korea has conducted five successive nuclear bomb tests has collapsed. North Korean leader Kim Jong Un recently announced an end to the nation’s nuclear testing. (AP Photo/Wong Maye-E)

    A study by Chinese geologists shows the mountain where North Korea has conducted five successive nuclear bomb tests has collapsed.

    A study by Chinese geologists shows the mountain where North Korea has conducted five successive nuclear bomb tests has collapsed.

  • Texas gang member executed for killing girl, grandmother

    Texas gang member executed for killing girl, grandmother

    Wednesday, April 25 2018 12:55 AM EDT2018-04-25 04:55:40 GMT
    Thursday, April 26 2018 1:23 AM EDT2018-04-26 05:23:56 GMT
    (Texas Department of Criminal Justice via AP). This undated photo provided by the Texas Department of Criminal Justice shows Erick Davila. Attorneys for the Texas death row inmate want the U.S. Supreme Court to halt his scheduled execution this week fo...(Texas Department of Criminal Justice via AP). This undated photo provided by the Texas Department of Criminal Justice shows Erick Davila. Attorneys for the Texas death row inmate want the U.S. Supreme Court to halt his scheduled execution this week fo...
    Attorneys for a condemned Texas prisoner are asking the US Supreme Court to halt his execution for killing a young girl and her grandmother in 2008.
    Attorneys for a condemned Texas prisoner are asking the US Supreme Court to halt his execution for killing a young girl and her grandmother in 2008.
Powered by Frankly