ONLY ON KOLD: Travel tribulations - Tucson News Now

ONLY ON KOLD: Travel tribulations

  • Most ReadMost ReadMore>>

  • Surveillance video catches suspected thief on Tucson's west side

    Surveillance video catches suspected thief on Tucson's west side

    Saturday, September 23 2017 11:47 PM EDT2017-09-24 03:47:53 GMT
    Surveillance video showed a man stealing from Corral's carport (Source: Frank Corral).Surveillance video showed a man stealing from Corral's carport (Source: Frank Corral).

    Folks living on the west side of Tucson need your help tracking down a thief. They said a man has been canvassing neighborhoods near Grant and Silverbell in the Ironwood Ridge neighborhood and the Barrio Hollywood area.

    Folks living on the west side of Tucson need your help tracking down a thief. They said a man has been canvassing neighborhoods near Grant and Silverbell in the Ironwood Ridge neighborhood and the Barrio Hollywood area.

  • Cards coach reacts to NFL commissioner's statement after Trump's remarks

    Cards coach reacts to NFL commissioner's statement after Trump's remarks

    Saturday, September 23 2017 9:22 PM EDT2017-09-24 01:22:32 GMT
    Saturday, September 23 2017 11:32 PM EDT2017-09-24 03:32:05 GMT
    (Source: 3TV/CBS 5)(Source: 3TV/CBS 5)

    Arizona Cardinals coach Bruce Arians showed support on Saturday for a statement from NFL commissioner Roger Goodell the day after President Trump said NFL players who kneel for the national anthem should be fired.

    Arizona Cardinals coach Bruce Arians showed support on Saturday for a statement from NFL commissioner Roger Goodell the day after President Trump said NFL players who kneel for the national anthem should be fired.

  • Multi vehicle crash causes delays on Silverbell Road

    Multi vehicle crash causes delays on Silverbell Road

    Saturday, September 23 2017 8:50 PM EDT2017-09-24 00:50:51 GMT
    Source: NWFDSource: NWFD

    A crash involving multiple cars caused traffic delays on Silverbell Road at Belmont on Saturday, officials said. 

    A crash involving multiple cars caused traffic delays on Silverbell Road at Belmont on Saturday, officials said. 

TUCSON, AZ (Tucson News Now) -

Airline ticket changes can be costly, even when you're not responsible for changes.

When you buy an airline ticket and want to change your itinerary, you'll probably pay a fee. In fact, airlines collected $2.7 billion in "reservation change" and "cancellation fees" last year alone.

But what if an airline changes your flight in advance? You may be stuck paying more because of a change in plans you didn't want to make.

When Nicole Tarczanin took a Caribbean cruise with her family, they all had a great time. But getting to the port was not exactly smooth sailing.

"Our mother immediately called us, my sister and I, in a panic, saying 'what are we going to do?'" Tarczanin said.

Months after they booked flights, the airline changed the schedule. Their plane would land 10 hours later than initially planned. But that meant they'd miss the boat.

"We called the airline and they basically just told us there wasn't anything else that they could do, that all flights were booked," Tarczanin said.

The airline refunded the frequent flyer miles Tarczanin and her family used for the tickets, but now they had to pay more than $700 for seats on a different carrier.

So, what are your rights if you're like Tarczanin and a schedule change doesn't work with your schedule?

We're not talking about delays due to weather or mechanical problems, but changes made in advance that might mean your plane will leave hours earlier, or hours later, even the next day.

"If the airline has changed your flight and that flight is not convenient for you, you can absolutely get a refund," said Jean Medina with Airlines for America.

But travel experts say a refund might not get you to your destination on time or cover possible additional expenses like an extra night in a hotel or a potentially more expensive ticket on another airline.

Major carriers told us "schedule changes are an inherent part of the airline industry" and "we make adjustments as necessary based on crew and aircraft availability."

But when changes do affect flyers, the advocacy group Flyers Rights is now calling on the feds to require airlines to pay for some of the extra costs passengers incur from schedule changes.

Tarczanin is on board.

"I don't think schedule changes are a very fair thing for airlines to do," she said.

Copyright 2014 Tucson News Now. All rights reserved.

  • Trending StoriesTrending StoriesMore>>

  • Boy beaten with hammer while protecting sister dies

    Boy beaten with hammer while protecting sister dies

    Sunday, September 24 2017 2:13 AM EDT2017-09-24 06:13:24 GMT
    Sunday, September 24 2017 2:13 AM EDT2017-09-24 06:13:24 GMT

    The suspect in the beatings faces charges of murder, attempted murder, and lewd acts with a child under 14.

    The suspect in the beatings faces charges of murder, attempted murder, and lewd acts with a child under 14.

  • Auburn student's post, selfies with rape suspect go viral

    Auburn student's post, selfies with rape suspect go viral

    Saturday, September 23 2017 10:47 AM EDT2017-09-23 14:47:04 GMT
    (Source: WSFA 12 News)(Source: WSFA 12 News)

    As shocking new details emerged this week in the rape of an Auburn University student on a bus, many immediately recognized one of the suspects named in the case.

    As shocking new details emerged this week in the rape of an Auburn University student on a bus, many immediately recognized one of the suspects named in the case.

  • About two dozen players kneel for national anthem in London

    About two dozen players kneel for national anthem in London

    Sunday, September 24 2017 10:07 AM EDT2017-09-24 14:07:00 GMT
    Sunday, September 24 2017 10:37 AM EDT2017-09-24 14:37:37 GMT

    About two dozen players, including Baltimore Ravens linebacker Terrell Suggs and Jacksonville Jaguars running back Leonard Fournette, took a knee during the playing of the national anthem before the start of the...

    About two dozen players, including Baltimore Ravens linebacker Terrell Suggs and Jacksonville Jaguars running back Leonard Fournette, took a knee during the playing of the national anthem before the start of the teams' game at Wembley Stadium.

Powered by Frankly