New tech scam could give remote access to computer, personal inf - Tucson News Now

New tech scam could give remote access to computer, personal info

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TUCSON, AZ (Tucson News Now) -

A company claiming a Tucson address is hi-jacking computers and stealing personal information. 

The Better Business Bureau of Southern Arizona is warning consumers about a company called Cyber Securities. 

This tech support scam starts with a phone call. The person claims to be affiliated with Microsoft or another well known tech company.  They tell the victim they need to access their computer in order to perform a security update or to remove a virus.  The scammers then trick a victim into downloading a virus onto their computer, allowing the scammer to take control of the computer remotely. 

BBB representatives say by getting access to the victim's computer the scammers hope to get personal information, gain access to bank accounts and other sensitive information. 

Consumers that have reported Cyber Securities say the company claims to be accredited by the BBB. 

The BBB is offering a few tips for those who may have given access to their computers to scams like this.  They are: change passwords to the computer, email and online banking; run a virus scan and consider placing a fraud alert on their credit report. 

Additionally, BBB offers these tips to consumers who receive suspicious tech support phone calls:

Never give control of the computer to a third party unless confirmed that it is a legitimate representative of a computer support team with whom you are already a customer.

Never provide credit card or financial information to someone claiming to be from tech support.

Take the Caller's information down and report it to local authorities or the FTC.

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