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The new Salesforce1 Mobile App, with more than 30 new features, will deliver the most complete and customizable mobile experience in a single app for business users
Now Salesforce1 Mobile App users can engage directly in Salesforce1 Communities with their customers and partners
Leading companies such as Daily Mail & General Trust, Design Within Reach, Philips, and Stanley Black & Decker have adopted and customized the Salesforce1 Mobile App to connect to their customers in a whole new way
SAN FRANCISCO, May 22, 2014 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the world's #1 CRM platform, today launched the new Salesforce1 Mobile App-now anyone can run their business from their phone. The new Salesforce1 Mobile App will deliver the most complete and customizable mobile experience in a single app for business users. The new Salesforce1 Mobile App will include more than 30 new features that will allow users to sell, service, market and engage from any mobile device. Leading companies such as Daily Mail & General Trust, Design Within Reach, Philips and Stanley Black & Decker have adopted and customized the Salesforce1 Mobile App to connect to their customers in a whole new way.
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Mobile App Usage Surpasses Desktop Usage
Today, people spend more time on mobile apps than on desktops, according to Comscore. In fact, smartphones are expected to be 77 percent of connected devices in use by 2017, according to Ovum. The smartphone is the dashboard to our personal life. We have Facebook to stay connected with friends and family, banking apps to monitor our financials and we have apps to track our fitness. People want to run their business from their phone, but where are the mobile business apps?
Only four percent of people's time is spent on productivity apps built for business. The low adoption of enterprise mobile apps can be attributed to the fact that there are limited choices in apps that are process and data driven, they are difficult to build, hard to customize and challenging to connect to legacy systems.
Salesforce1 Expands the Breadth of Business Use Cases for the Mobile Enterprise, Again
As the market leader in CRM, salesforce.com continues to innovate and deliver the broadest set of solutions to allow customers to sell, service, market and engage. The Summer '14 release expands upon the leading CRM uses cases, while dramatically expanding with new Salesforce1 Communities for Mobile and new options for mobilizing back office information. The new Salesforce1 Mobile App will deliver the most complete and customizable mobile experience in a single app, giving users access to their complete business directly from their phone. Now users will be able to:
Salesforce1 Mobile App Built for BYOD and Global Deployments
In today's workplace, where employees bring their device of choice to the office, companies need to be prepared to support all devices and browsers around the globe, all while meeting compliance requirements. With Salesforce1, it is done for you. Now, in addition to Apple and Android operating systems, users will be able to access the Salesforce1 Mobile App from any mobile browser, including Blackberry Z10 mobile browser, Good Access Secure mobile browser and Windows 8 browser. In addition, the Salesforce1 Mobile App now delivers notifications on Samsung wearables.
Leading Companies Adopt and Customize Salesforce1 Mobile App
Leading companies such as Daily Mail & General Trust, Design Within Reach, Philips and Stanley Black & Decker have adopted and customized the Salesforce1 Mobile App to connect to their customers in a whole new way. Business no longer has to wait until a sales rep is back at their desk to update a deal, it can now get done in the moment. For the first time, with the Salesforce1 Mobile App, companies of all sizes have one mobile app to not only complete any business process or action, they have one app to connect with their customers, employees, partners and products. Companies and employees can now customize their own Salesforce1 Mobile App to include any Salesforce app, any app from the Salesforce1 partner ecosystem or any custom app to run their business from their phone.
Pricing and Availability
Salesforce.com is the world's largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.
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