The White House Deputy of Staff Rob Nabors arrived at the Cincinnati Veteran's Affairs Medical Center shortly after one o'clock Thursday afternoon.
His job is to oversee this investigation into access to care for veterans at VA hospitals across the country. This is his second visit to a VA hospital, the first at the VA hospital in Phoenix surrounded by a cloud of controversy for false waiting times.
The waiting times for new patient appointments in Cincinnati are some of the longest in the country.
"This place should be the place they can come to feel safe. Not the place they come to die, for the love of god," said Carol Conner outside the Cincinnati VA Medical Center Thursday. Conner says when she called to make her 87-year-old father an appointment in February, the VA told her they couldn't see him until June 10th.
"I said that is too late. He's sick. I can't wait that long. What am I going to do?" said Conner.
She isn't alone.
The average wait time for a new patient appointment at the Cincinnati VA Medical Center is 29 days; much longer than the target 14 day wait time. It is a problem Conner says will not be fixed with a visit from the White House.
"I could care less about this guy. Doesn't matter. What I do care about is this getting on the news. This needs to be investigated. There is stuff that goes on here that is not okay," said Conner.
Even worse, Conner says after arguing with officials for weeks she finally got that appointment for her 87-year-old father. VA doctors gave him a clean bill of health April 9th but just one month later diagnosed him with bladder cancer.
It's just one more example she says of shameful care for our nation's veterans.
Nabors is expected to tour the Columbus VA Medical Center Friday.
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