BBB warning - be careful where personal and financial informatio - Tucson News Now

BBB warning - be careful where personal and financial information is shared

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TUCSON, AZ (Tucson News Now) - On July 23, law enforcement officials arrested seven suspects, from Russia to New York, after they allegedly hacked into more than 1,000 StubHub accounts and placed orders for over 1.6 million tickets. 

According to the BBB of Southern Arizona this data hack was different from the one Target experienced in 2013; this information was stolen directly from consumers computers via viruses downloaded onto personal computers or through smaller data breaches on other websites.  The victims of this StubHub breach have been notified and many have already received refunds.  The BBB of Southern Arizona is reminding consumers to be careful and aware of where they share personal and financial information online, this stored information can easily be stolen by scammers and used to steal identities or empty bank accounts.  

The BBB reminds the public to check their credit reports and bank statements regularly for unusual activity, as well as to make sure anti-virus software is updated.  They are also offering the following tips to avoid falling victim to a data breach or identity theft: 

Quick action - act fast to dispute the charges and limit liability; many companies have a 'zero' liability policy after reporting the loss or theft of a credit card, or when there is a data breach.  Write a follow-up letter to confirm the loss was reported. 

Know your rights - policies are not the same across all credit cards or debit cards, though federal laws protect both. Many credit card consumer liability is largely limited; if the loss is reported before the card is used under the Fair Credit Billing Act, you are not responsible for any charges you did not authorize.  If the card number is stolen, but not the card, you are not liable for unauthorized use.  Debit cards are protected under a separate Electronic Funds Transfer Act, protection is tied in to how fast the theft is reported. 

Check with insurance provider - check policies (homeowners or renters) they may cover losses due to fraud.  

Credit freezes/alerts - a credit freeze prevents any lender from accessing credit reports or scores as part of a credit application.  For those who been a victim of ID theft or accounts have been compromised and an Identity Theft Report has been created, an extended credit alert can be placed on the account as well. A minimal fee may be required.  An extended alert could last for almost seven years. 

For more information go online to www.bbb.org/tucson or find them on Facebook.

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