Pima Animal Care Center offers new pet support hotline

Pima Animal Care Center offers new pet support hotline

PIMA COUNTY, AZ (Tucson News Now) - Pima Animal Care Center has launched a new Pet Support Center hotline, thanks to a $149,000 grant from PetSmart Charities.

"Our Pet Support Center will be a huge benefit to our community," said Justin Gallick, director of community engagement at PACC, in a recent release. "One of the main reasons that people surrender their pets is because they don't know who to turn to for help when they need it. We know our community members want to do right by their pets, and this will be a vehicle for making that happen."

This new hotline offers residents the resources they need to help keep their pets like referral information for food assistance, low-cost veterinary care, housing options, training resources, military deployment support, and options for re-homing their pet.

In addition the hotline will provide 'managed admissions' for PACC, where owners who wish to surrender their pet can call and schedule an appointment rather than wait in line at the shelter. Appointments will be taken for all healthy pets, including strays.  This new managed admissions will help simplify the animal intake process and allow staff to gather more information about the pet ahead of time.

"Scheduling appointments will make our admissions process faster, which means less wait time for the general public. It will also help us prevent large intake numbers and ensure that our shelter has the capacity and staff to accommodate all incoming pets," said Gallick.

According to PACC there will be three PACC staff members running the hotline seven days a week from 9 a.m. to 6 p.m. each weekday and 9 a.m. to 5 p.m. weekends.

The hotline number is (520) 724-7222.

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