Cochise Co. introduces new services, fee schedule to improve customer experience

Cochise Co. introduces new services, fee schedule to improve customer experience

COCHISE COUNTY, AZ (Tucson News Now) - As part of its ongoing mission to improve customer experience and save tax dollars, Cochise County's Development Services Department has introduced new online services to streamline its processes and provide more information to the public.

The department is also asking for input on a proposed building permit fee schedule, which will see increases for the first time in 14 years.

"The current building fees do not allow the County to recoup the cost of services provided to the development community," explained Dan Coxworth, Director of Development Services. "That means residents are more heavily subsidizing new development and upgrades to existing structures."

The new fees reflect the cost of providing services to enforce the building code and to ensure structures in Cochise County are both safe and sanitary.

Following an extensive review, staff have created a comprehensive, consolidated fees schedule, which allows applicants to view all available permits and costs in one document.

In addition, customers can now apply for permits online, using the department's new E-Permits service at https://www.cochise.az.gov/development-services/e-permit

E-Permits will also allow applicants to check their permit status, pay fees, schedule an inspection, view inspection results, and upload documents. Applicants will still have the option of faxing, emailing, and mailing their permit application.

Residents, developers, and business owners can also take advantage of a new InfoMap, created by Development Services to offer more land information to the public. InfoMap provides details on parcels, zoning, floodplains, addresses, County maintained roads, and more.

"The information we use on a daily basis in Development Services is also useful to the public, developers, realtors, and people looking to do business in Cochise County," said Coxworth. "With InfoMap, that information is now easily accessible, and the map is very user friendly."

To access InfoMap visit https://www.cochise.az.gov/development-services/home

Members of the public have until April 20 to provide comments on the new building permit fees by emailing planningandzoning@cochise.az.gov

Following the public comment period, the fees schedule will be presented to the Board of Supervisors for final approval.

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