TUCSON, AZ (Tucson News Now) - When it's hot in Tucson, it's HOT. Anyone will tell you that. But just how hot?
Tucson News Now took to the streets of downtown Tucson to find out. Triple digits make great talking points.
It wasn't until a man sat down to sing us a song... that things changed.
We caught a glimpse of homelessness and heat that our cameras don't often see.
The story took a turn.
As we talked with people, we came across Caroline Shive.
"Sometimes the heat is the best to find people in because they're hot and they're outside. They need assistance," said Shive, who works for Old Pueblo Community Service. "I remember when I was homeless, I thought I was going to die in the heat."
Four days a week, she packs up a golf cart and drives around town to make sure people have what she didn't.
"When I was homeless and outside in this heat, I didn't have anyone or anything. I didn't have water. I didn't have food. I didn't have any resources in the community," she said.
She gets people the essentials, everything from hydration to housing.
Shive has helped fourteen homeless people find a place to go within the last month.
"I would have loved it if I had somebody to care or somebody to look out for me and say hey, are you okay? How are you doing? Can I help you with anything?," she asked.
Shive said it's all about meeting people where they're at and giving them the attention they deserve.
"It's not always about if someone is using or drinking -- it's just sometimes people fall on hard times. I really have a heart for these people because they don't have anybody else. They don't have a mom they can call to say hey can you come help me?"
She has become the ray of sunshine the homeless need on an unbearably hot day.
Shive works alongside the Downtown Tucson Partnership, that patrols the downtown area seven days a week, all year long.